Managing Promo Code Associations

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Review Associations

To review the current Promo Code association:

  1. Go to Sales > ACTIONS > Promo Codes
  2. Click User Associations top-right
  3. Review the CURRENT tab - Acclaim reports in real time the number of times the Promo Code Association has been used by the associated user and the accumulated value of the discounts
  4. To review USED OR EXPIRED associations click that tab

Promo Code associations are listed by the constraints of the Promo Code: 

  • Use Only Once
  • Use Only Once by Each User
  • None - No Use Frequency Restriction

New Association

Awards managers can bind Entry Pricing Promo Codes to a Registered User for a specified Competition Event. This is done using ADD USER ASSOCIATION.

  1. Go to Sales > ACTIONS > Promo Codes
  2. In Promo Codes Inventory ensure the Promo Code required is available for association
  3. Click USER ASSOCIATIONS top-right
  4. Click New ADD USER ASSOCIATION top-right
  5. Select the Event to associate the Promo Code for
  6. Search for the registered user to associate the promo code to
  7. Once a user is selected, Acclaim will display the Promo Code Association, along with information about the user's participation in the Awards program;
    • this person has entered this competition in previous years
    • there's no history of this person having entered your competition before
    • this person already has entries in your current competition event
  8. Select the Promo Code to associate to the user
  9. SAVE

Suspend /Resume Associations

The application of Promos Codes at checkout can be suspended temporarily to stop Acclaim from applying a Promo Code to a User's check out basket.

  1. Go to Sales > ACTIONS > Promo Codes
  2. Click USER ASSOCIATIONS top-right
  3. Click the Promo Code for the association to be suspended
  4. In Edit User Association uncheck the Active checkbox
  5. SAVE

A suspended Promo Code association can be resumed so that Acclaim can again apply the Promo Code association at checkout.

  1. Go to Sales > ACTIONS > Promo Codes
  2. Click USER ASSOCIATIONS top-right
  3. Click the Promo Code for the association to be suspended
  4. In Edit User Association check the Active checkbox
  5. SAVE

Delete Association

Promo Code Associations can be deleted by Awards Managers as long as they have not yet been used.

  1. Go to Sales > ACTIONS > Promo Codes
  2. Click USER ASSOCIATIONS top-right
  3. Click the Promo Code for the association to be suspended
  4. In Edit User Association click the DELETE button 
  5. Confirm with OK

Note

Acclaim will delete any Promo Code User Associations if the Competition Event is deleted.

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